This week I went to London on a Greater Anglia train for the first time. The logos on the coaches have been hurriedly replaced and the toilet was as dirty as ever. Not much change.
But I had heard they were very good at saying sorry and had found a user friendly tweeter.
Take a careful look. One is genuine and the other a spoof.
It had to happen!
If you don’t see two tweets above, click on the headline