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Poundlandisation of services

Because I am thinking about a post on the fragmentation of democracy which is happening, I was taken by this piece by Bob Hudson, of Durham University in the Guardian. It is well worth reading and concludes:

Just as McDonaldization was based upon the availability of a cheap workforce, so the Big Society is premised upon cheap, or even free, labour. What we will witness is the “Poundlandisation” of public services to match the McDonaldization of private goods and services. Welcome to the Big Society.

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