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‘Service silos’ and ‘place-centred way’: interpretations please?

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Lady Justice Hallett, coroner at the 7/7 inquest, yesterday complained about the use of jargon that could lead to confusion at disaster scenes. She gave as an example — “a conference demountable unit”, meaning a portable incident room.

I wonder what she would have made of this? “One of the changes in behaviour we need now is to stop talking to communities in service silos and work in a place-centred way. ”

That was Andrea Hill, chief executive of Suffolk county council, in her March message to employees.



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